Brand Amp Inc. — Terms & Conditions

Last updated: April 21, 2026

1. General

This website (the “Site”) is owned and operated by Brand Amp Inc. d/b/a “www.brandampmarketing.com” (“Brand Amp,” “we,” “us,” or “our”). By using the Site, you (“you” or “User”) agree to be bound by these Terms & Conditions (“Terms”) and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site, to products and services offered through the Site, or to a separate Services Agreement or Statement of Work (“SOW”) between you and Brand Amp. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms.

We reserve the right to change these Terms or to impose new conditions on use of the Site from time to time, in which case we will post the revised Terms on this website. By continuing to use the Site after we post any such changes, you accept the Terms as modified.

If you have engaged Brand Amp for advertising, marketing, SEO, or related professional services, the specific terms of that engagement are governed by a separate Services Agreement or SOW. In the event of a conflict between these Terms and a signed Services Agreement or SOW, the Services Agreement or SOW controls.

2. Intellectual Property Rights

2.1 Our Limited License to You

The Site and all materials available on the Site are the property of Brand Amp and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided for your personal or internal business use in evaluating, purchasing, or using our services. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. Unless explicitly authorized in these Terms or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, download and/or print individual pages of the Site for your own evaluation or reference, provided you keep intact all copyright and other proprietary notices.

2.2 Your License to Us

By posting or submitting any material (including comments, reviews, testimonials, photos, videos, or social media content) to us via the Site, our social channels, or to any of our staff via email, text, or otherwise, you represent: (i) that you are the owner of the material or are making the submission with the express consent of the owner, and (ii) that you are eighteen (18) years of age or older. When you submit such material, you grant us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any medium now known or hereafter developed, for any lawful purpose, including promotional and marketing use of testimonials, case studies, and before/after results.

You acknowledge that Brand Amp has the right, but not the obligation, to use and display any submissions and may cease using them at any time for any reason.

2.3 Limitations on Linking and Framing

You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us. You may not, without our prior written permission, frame or inline link any content of the Site or incorporate into another website or service any of our material, content, or intellectual property.

3. Services Engagement

Brand Amp provides paid advertising management (including Meta and Google ads), search engine optimization, email marketing, and related digital marketing services. All service engagements are governed by a separate written Services Agreement or SOW executed between Brand Amp and the client, which will specify scope, deliverables, fees, billing cadence, term, renewal, and cancellation. The provisions below apply to all service engagements in addition to any signed Services Agreement or SOW.

3.1 Ad Spend and Platform Fees

Unless expressly stated otherwise in a signed SOW, Brand Amp’s fees are for management and strategy services only and do not include media spend (amounts paid directly to Meta, Google, TikTok, LinkedIn, YouTube, or any other advertising platform) or third-party software, tooling, or subscription costs. Clients are solely responsible for paying all advertising platforms directly, and platforms bill the client’s payment method on file. Brand Amp does not mark up or profit from media spend.

3.2 Ad Account and Data Ownership

Advertising accounts (including Meta Business Manager, Google Ads, Google Analytics, and similar), websites, CRM systems, and customer data used in the course of services are and remain the property of the client. Brand Amp accesses these assets under a grant of limited access for the sole purpose of performing services. Upon termination of an engagement, Brand Amp will remove its access and, upon client request, assist with a reasonable hand-off of accounts, pixels, audiences, and creative assets. Any proprietary methodologies, systems, templates, dashboards, frameworks, playbooks, or internal tools developed by Brand Amp remain the exclusive property of Brand Amp.

3.3 Third-Party Platform Risk

Services rely on third-party advertising platforms (including Meta, Google, TikTok, LinkedIn, YouTube) and tools (including analytics, CRM, and email platforms). These platforms may, without notice: change algorithms, pricing, or available features; restrict, suspend, or permanently disable accounts or ad accounts; reject, disapprove, or remove ads or creative; alter reporting or attribution; or modify their terms of service. Brand Amp has no control over such actions and is not liable for any disruption, loss of performance, lost revenue, or other damages caused by platform-side decisions or outages. Where possible, we will work with the client to remediate platform issues as part of our services.

3.4 Client Responsibilities

Clients are responsible for: the legality, accuracy, and compliance of products, services, claims, and underlying offers being advertised; timely provision of materials, approvals, access credentials, and payment information; compliance with the terms of service of every advertising platform used; and compliance with all applicable laws (including advertising, consumer protection, privacy, spam, and industry-specific regulation in the client’s jurisdiction and the jurisdictions of its customers). Brand Amp is not responsible for client-approved creative, claims, or offers that violate platform policies or applicable law.

3.5 Confidentiality

Brand Amp and clients may exchange non-public information in the course of an engagement, including financial data, customer lists, CRM exports, pricing, strategy, performance metrics, creative concepts, and business plans (“Confidential Information”). Each party agrees to: use the other party’s Confidential Information solely for the purpose of performing under or benefiting from the engagement; protect it with at least the same degree of care it uses for its own confidential information (and in no event less than reasonable care); and not disclose it to any third party except to employees, contractors, and subprocessors with a need to know who are bound by confidentiality obligations at least as protective as these Terms. This obligation survives termination of any engagement for three (3) years, except that trade secrets remain protected for as long as they qualify as trade secrets under applicable law.

4. Online Purchases, Subscriptions, and the Brand Amp App

Certain sections of the Site may allow you to purchase products, subscriptions, or services, including subscriptions to the Brand Amp application (the “App”). You agree to be financially responsible for all purchases made by you or someone acting on your behalf. You agree to only purchase services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires their personal information, you represent you have obtained that person’s express consent.

4.1 Recurring Subscriptions and Auto-Renewal

The App and certain other offerings are sold as monthly or annual recurring subscriptions. By subscribing, you authorize Brand Amp (and our payment processor) to charge your payment method on file at the then-current subscription rate at the start of each billing cycle until you cancel. Subscriptions automatically renew unless you cancel before the end of the then-current billing cycle. You may cancel at any time through your account dashboard or by emailing info@brandampmarketing.com. Cancellation takes effect at the end of the current billing cycle, and you will retain access until that time. We will notify you in advance of any material change to subscription pricing.

If payment fails (for example, because a card has expired or been declined), we may suspend access to the App or paid materials. We will make reasonable attempts to contact you to resolve the issue and will restore access once payment is successful.

4.2 Refund Policy

Refund eligibility depends on the product or service purchased:

Brand Amp App subscriptions (standard and AI-assisted tiers): you may cancel at any time to stop future charges. Fees already paid for the current billing cycle are non-refundable, except where required by law.
Agency services governed by a Services Agreement or SOW: refunds, pauses, and cancellation are governed by that agreement. Absent a signed agreement that states otherwise, management fees are non-refundable once the billing period has begun.
One-time products, courses, or events: refund terms, if any, will be clearly stated at the point of purchase.

Chargebacks filed without first contacting us are a material breach of these Terms and may result in immediate suspension of services and collection activity.

4.3 Third-Party Merchants and Payment Processors

Payments are processed through third-party payment processors (such as Stripe). When you make a purchase, information you provide — including payment information — may be collected and processed by both the merchant and the payment processor. These third parties have their own privacy and data collection practices. We have no responsibility or liability for those independent policies.

5. AI-Assisted Features and Messenger Interactions

Portions of our services, the Site, and our Facebook/Instagram Messenger experiences may use artificial intelligence (“AI”) to respond to inquiries, qualify prospects, generate content suggestions, or otherwise assist users. Where AI is used, you may be interacting with an automated system rather than a human. You can ask to be connected with a human at any time by requesting it in the conversation or by emailing info@brandampmarketing.com.

AI-generated output may contain errors, omissions, or inaccuracies. AI features are provided on an “as is” basis and should not be relied upon as professional, legal, tax, financial, medical, or other advice. You are responsible for reviewing and verifying any AI-generated output before acting on it.

6. Results, Testimonials, and Earnings Disclaimer

Brand Amp publishes case studies, performance metrics, testimonials, and results from past and current clients (for example: return on ad spend, revenue figures, lead volume, and conversion outcomes). These results reflect specific campaigns, markets, budgets, offers, industries, timeframes, and client execution. They are not promises, guarantees, projections, or representations that you or any other client will achieve the same or similar results.

Advertising results depend on factors outside Brand Amp’s control, including product-market fit, pricing, offer strength, sales follow-up, industry dynamics, seasonality, ad platform policies and pricing, competitive environment, and economic conditions. Past performance is not indicative of future results. You acknowledge and agree that no representation has been made by Brand Amp or its affiliates, and relied upon by you, as to future revenue, profit, cost savings, or business outcomes.

7. Disclaimers

Throughout the Site, we may link to third-party websites. Our linking to such sites does not imply endorsement or sponsorship. Neither we nor our affiliates operate or control in any respect any information, products, or services that third parties may provide on or through the Site or on linked websites. Any opinions, advice, statements, offers, or other information expressed or made available by third parties are those of the respective authors and not Brand Amp.

THE SITE, THE APP, AND ALL INFORMATION, PRODUCTS, AND SERVICES OFFERED ON OR THROUGH THE SITE OR BY BRAND AMP ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR RESULTS OF THE USE OF THE SITE, THE APP, OR ANY MATERIALS ON THE SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.

You agree to defend, indemnify, and hold harmless Brand Amp, its affiliates, successors, transferees, assignees, licensees, and their respective parent and subsidiary companies, agents, officers, directors, shareholders, and employees from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to: (i) your breach of any obligation, warranty, representation, or covenant in these Terms; (ii) your use of the Site or our services; (iii) content, claims, or offers you ask us to advertise; or (iv) your violation of any applicable law or third-party right.

8. Privacy and Data Processing

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. When Brand Amp processes personal information on behalf of a client (for example, by uploading customer lists to an advertising platform to create audiences, or by installing tracking pixels on a client’s website), Brand Amp acts as a data processor or service provider under applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and similar laws.

Clients are responsible for obtaining all necessary consents, providing all required notices, and having a lawful basis for sharing personal information with Brand Amp or any advertising platform. Where required by law, Brand Amp and the client will execute a Data Processing Addendum (DPA) governing such processing. Brand Amp will: process personal information only on documented instructions from the client; maintain reasonable administrative, technical, and physical safeguards appropriate to the nature of the data; and assist the client, at the client’s reasonable expense, in responding to data subject rights requests.

9. Interactive Features and User Conduct

The Site may include features that allow users to communicate with us and with other users, such as community forums, chat, comments, and email. Responsibility for what is posted lies with each user. It is a condition of your use of the Site that you do not:

Restrict or inhibit any other user from using and enjoying the Site.
Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
Interfere with or disrupt any servers or networks, or disobey any network requirements, procedures, policies, or regulations.
Instigate or encourage others to commit illegal activities or cause injury or property damage.
Attempt to gain unauthorized access to the Site or any connected account, system, or network.
Obtain or attempt to obtain any materials or information through means not intentionally made available through the Site.
Post or transmit any unlawful, threatening, abusive, defamatory, obscene, pornographic, or discriminatory content, or content that encourages criminal conduct or civil liability.
Post or transmit material that infringes the rights of others, including material protected by copyright, trademark, or privacy rights.
Post or transmit any virus, malware, or other harmful code.
Use the Site to advertise, solicit, or harvest contact information without our express written approval.

Brand Amp may, at its sole discretion, remove or alter any user-created content, suspend, or ban any user who fails to comply with these Terms. We have the right — but not the obligation — to monitor user conduct and content.

10. Registration and Accounts

To access certain features of the Site or App, you may be required to register and provide information about yourself, including a name and email address. You agree to provide true, accurate, current, and complete information and to keep it updated. If we reasonably believe the information you have provided is untrue, inaccurate, or incomplete, we may suspend or terminate your account and refuse current or future use of the Site. Our use of personally identifiable information you provide is governed by our Privacy Policy.

10.1 Passwords

You are responsible for maintaining the confidentiality of your password and account and for all activity that occurs under your account. You agree to notify us immediately at info@brandampmarketing.com of any unauthorized use of your password or account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your credentials.

11. Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL BRAND AMP, OUR SUBSIDIARIES, PARENT COMPANIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, OR LOSS OR CORRUPTION OF DATA, THAT RESULT FROM OR RELATE TO THE USE OF, OR THE INABILITY TO USE, THE SITE, THE APP, OUR SERVICES, OUR MESSAGING, OUR CONTENT, OR ANY THIRD-PARTY PLATFORMS, MATERIALS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, BRAND AMP’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, THE APP, OR ANY SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO BRAND AMP IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU; IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR THIRD PARTY. IF YOU ARE DISSATISFIED WITH THE SITE, THE APP, OR ANY MATERIALS OR SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THEM.

BRAND AMP IS NOT A LAW FIRM, ACCOUNTING FIRM, INVESTMENT ADVISORY SERVICE, OR FINANCIAL ADVISOR AND DOES NOT PROVIDE LEGAL, TAX, ACCOUNTING, INVESTMENT, OR FINANCIAL ADVICE. THE SITE AND OUR MATERIALS ARE FOR GENERAL INFORMATIONAL AND MARKETING PURPOSES ONLY. YOU ARE RESPONSIBLE FOR CONSULTING QUALIFIED PROFESSIONALS BEFORE ACTING ON ANY INFORMATION WE PROVIDE.

12. Termination

We may suspend, cancel, or terminate your right to use the Site or any part of it at any time, with or without notice, if we reasonably believe you have violated these Terms or for any other reason at our discretion. In the event of termination, you are no longer authorized to access the affected part of the Site. Termination of access to the Site does not automatically terminate any separate Services Agreement or SOW, which is governed by its own terms. The restrictions imposed on material downloaded from the Site, and the disclaimers and limitations of liability set forth in these Terms, shall survive.

13. Third-Party Platform Disclaimers

Brand Amp operates campaigns across multiple third-party advertising and media platforms. For clarity:

This site is not a part of the Facebook or Instagram websites or Meta Platforms, Inc. Additionally, this site is not endorsed by Meta in any way. FACEBOOK, INSTAGRAM, and META are trademarks of Meta Platforms, Inc.
This site is not a part of the Google or YouTube websites or Alphabet Inc. Additionally, this site is not endorsed by Google or YouTube in any way. GOOGLE and YOUTUBE are trademarks of Alphabet Inc.
This site is not a part of the TikTok website or ByteDance Ltd. Additionally, this site is not endorsed by TikTok in any way. TIKTOK is a trademark of ByteDance Ltd.
This site is not a part of the LinkedIn website or LinkedIn Corporation. Additionally, this site is not endorsed by LinkedIn in any way. LINKEDIN is a trademark of LinkedIn Corporation.

14. Copyright Complaints (DMCA)

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials hosted by Brand Amp infringe your copyright, you or your agent may send us a notice requesting that the material be removed or access to it be blocked. All notices and counter-notices must meet current statutory requirements under the DMCA; see copyright.gov for details.

Brand Amp’s Designated Copyright Agent can be reached at:

Brand Amp Inc. — Attn: Copyright Agent
[Insert street address, city, province/state, postal code, country]
Email: info@brandampmarketing.com

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the [Province of Ontario, Canada / or your entity’s jurisdiction of incorporation], without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or your use of the Site or services shall be resolved by confidential binding arbitration seated in [Toronto, Ontario] in accordance with the rules of [ADR Institute of Canada / or applicable arbitration body], with one arbitrator. Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.

16. Miscellaneous

This Agreement shall be binding upon and inure to the benefit of Brand Amp and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights under it may be assigned by you without the prior written consent of Brand Amp. Brand Amp may freely assign this Agreement to an affiliate, subsidiary, successor in interest, or acquirer in a merger, acquisition, or sale of substantially all assets.

If any provision of this Agreement is unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. Our failure to enforce any right or provision shall not be deemed a waiver of that right or provision.

These Terms, together with our Privacy Policy and any applicable Services Agreement or SOW, constitute the entire agreement between you and Brand Amp regarding your use of the Site and our services, and supersede all prior or contemporaneous communications and proposals on that subject.

17. Contact

If you have questions about these Terms, contact:

Brand Amp Inc.
Email: info@brandampmarketing.com
Website: www.brandampmarketing.com